This one day workshop aimed at someone already working as an Executive Secretary or PA is designed to help you build on existing skills and develop more advanced skills from managing difficult conversations to developing more advanced written skills.

This course is only available to those who have previously undertaken our 2 day Executive Secretary Programme and who would like to take their skills to the next level, to work more effectively with their manager; manage time effectively and efficiently; event management; and assertive communications and apply these to their role as Executive Secretary/PA.

Course Overview

• Identify your current strengths and areas for ongoing development in your role as an Executive Secretary/PA.
• Build on the following skills to enhance your effectiveness with senior people within your organisations
  • Draw up proposals for changes in the areas of technology, organisational structure or communication
  • Influence changes that are in the interests of both you and your manager(s).
  • Negotiate workable solutions to problems that arise in the course of your work
• Developing a next step action plan aligned with your career goals.
• Manage difficult conversations, both up and down the chain of command.