Want to be become a better communicator and increase your confidence? This practical course aims to increase the participants’ levels of Assertiveness Skills in their personal and professional lives. By introducing you to a range of personal effectiveness theories and models, participants will have the opportunity to assess yourself and develop an action plan for performance improvement.
This course is suitable for anybody who wants to improve their communication skills and apply assertiveness in both their business and personal lives.
(incl. course materials & refreshments)
21-Nov-2018 / 22-Nov-2018
The Irish Times Building,
24 - 28 Tara Street,
This course is also offered on a tailored in company basis
‘I didn't really know what to expect from the Assertiveness Skills course but right from day one, there was an air of calm and trust amongst the small group I was in. Mark really got us to look at our lives (work and personal) and identify areas that we could improve on to gain the most out of life. His tips and techniques are amazing, he can extract information and identify areas which need to be worked on so easily. He's an expert. I really took on board any suggestions he had for me and with a little work from me, I have already noticed more positives changes in my life. I highly recommend this course to anyone thinking of doing it and would confidently say that everyone in that room with me for the two day course gained a huge amount from it. ’
Client Services Officer ,