Business Writing Skills

Effective and ineffective communication are both seen to have major impacts on an organisation and its performance and good writing skills are integral to effective internal and external communications.

But, how effective are your written forms of communication?

The aim of this course is to develop your business writing skills and enable you to communicate more effectively with your reader and to project a more positive and professional image for yourself and your organisation. As a practical, interactive programme, it will combine expert theory with active learning in the form of practical exercises and discussions.

Who should attend?

Anyone wishing to improve their business writing skills and particularly those who are required to write reports and proposals and letters as part of their role.

Course Overview

*Participants should bring documents they have written and/or those which they will be expected to produce.

  • Recognising the key features of effective writing
  • Planning reader-focused emails and short documents
  • Agreeing the visual design of documents
  • Developing information structures to meet reader requirements
  • Writing clear, concise sentences
  • Assessing sample emails and short documents
  • Employing a reader-friendly writing style
  • Identifying common grammatical errors

Key Outcomes

  • Identify the key features of effective business writing
  • Plan reader-friendly writing in a more focused manner
  • Make key decisions earlier in the writing process
  • Explain the structures underlying emails and short documents
  • Write with greater confidence to target readers
  • Present information in a reader-friendly style

What Past Participants Say...

“Really enjoyed the course and found it extremely helpful and interactive."

"I gained great insight info professional business writing and learned so much in such a short space of time."

"I learned a lot and feel that this will really benefit me in the future. All really applicable to the workplace.”

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