Telephone Sales
Course Duration2 day(s) Course Fee€600 |
Course Schedule
06/09/2010 - 07/09/2010 Course LocationThe Irish Times Building, 24 - 28 Tara Street, Dublin 2 |
This course can also be offered on a tailored in-company basis. |
As more and more sales are being carried out and secured over the telephone, the need for professional telephone has never been more important.
Course Benefits
- More professional and effective sales presentation
- More motivated sales personnel
Course Programme
- What is tele-sales?
- The importance of a positive attitude
- Professional use of the telephone
- Communication Skills
- Importance of pre-call planning
- Different types of sales calls
- Handling in-coming sales queries
- Selling Consumables/Add-Ons/Alternatives
- Becoming a one-stop-shop
- Selling points and benefits
- Objections
- Closing the sale
Location: Irish Times Training, The Irish Times Building, 24 - 28 Tara Street, Dublin 2
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