Interviewing Skills

“This was an excellent course, course tutor has a great knowledge in the area.”

This course is for individuals with the responsibility for interviewing personnel in a number of scenarios. It is designed to direct participants through the different stages of the selection process.

Course Benefits

• Ensure a more professional approach to staff selection

Course Programme

• Communicating at the interview – What are the difficulties?
• General principles of interviewing, approach, preparation, structure and reporting
• Questioning techniques, listening skills
• Body language
• Disciplinary interviews and grievances – Preparation, conduct and follow-up
• Discipline, appraisal and exit interviews
• Introduction to labour law