Performance Review and Development

This course  is intended for managers and team leaders who play a role in the management of job performance. Training focuses on an integrated Performance Management System approach, which in turn becomes an integral part of the day to day running of the organisation.

Course Benefits

• Understanding job performance
• The benefits of a Performance Management System
• The role of a Manager /Team Leader in managing performance
• The Performance Management Model
• Writing job objectives against the strategic goals of the organisation
• Developing and understanding competencies: a key approach to job and people development

Course Programme

Skills for managing the day to day performance system

• Observation skills
• Providing impactful feedback
• Interpersonal skills
• Listening Skills
• Questioning techniques
• Coaching skills
• Dealing with challenging individuals

Conducting the performance review discussion

• Preparing for the discussion
• Conducting the review discussion

Identifying learning and development needs

• Gaps in performance
• Continuous competency development

Location:  Irish Times Training, The Irish Times Building, 24 - 28 Tara Street, Dublin 2