A positive cash flow is vital for any business. The overall aim of this 1 day Debt Collection & Credit Control course is to expose participants to a systematic framework and to underpin the personal skills set required for the efficient and effective collection of outstanding accounts while maintaining excellent customer relations. Case studies and role-plays will form an important part of this course.
Individuals who are responsible for collecting outstanding accounts on behalf of a business or organisation and who want to improve their confidence and effectiveness in this role.
(incl. course materials & refreshments)
11-Jun-2018 / 11-Jun-2018
The Irish Times Building,
24 - 28 Tara Street,
This course is also offered on a tailored in company basis
‘Fantastic breath of knowledge & information mixed with very practical application tips. Now for the execution of some of it! Found the session extremely insightful.’
Business Writing ,
‘I have 40 years experience as a PA and attended many training courses in my career – I found the Executive Secretary/PA course excellent - it has given me a new insight and reflection on my work at this present time.’
Executive Secretary/ PA ,
‘The Time Management course has given me lots of food for thought. I’m looking forward to going through my list of tasks next week.’
Time Management ,
‘The course gave me a totally different view on my customer services skills. An excellent course.’
Customer Service Training ,