Please note that whilst we are working towards the scheduled course dates, we are also following the government guidelines around the Covid-19 pandemic. If you have booked on to a course and we then need to cancel or rearrange, we will communicate this with you and work to find an alternative. We do hope to see you in our training rooms soon!
If you would like to register your interest for an upcoming course or discuss a virtual solution for your team, please click here to register your interest.
Effective and ineffective communication are both seen to have major impacts on an organisation and its performance and good writing skills are integral to effective internal and external communications.
But, how effective are your written forms of communication?
The aim of this course is to develop your business writing skills and enable you to communicate more effectively with your reader and to project a more positive and professional image for yourself and your organisation. As a practical, interactive programme, it will combine expert theory with active learning in the form of practical exercises and discussions.
Anyone wishing to improve their business writing skills and particularly those who are required to write reports and proposals and letters as part of their role.
*Participants should bring documents they have written and/or those which they will be expected to produce.
“Really enjoyed the course and found it extremely helpful and interactive."
"I gained great insight into professional business writing and learned so much in such a short space of time."
"I learned a lot and feel that this will really benefit me in the future. All really applicable to the workplace.”
‘I didn't really know what to expect from the Assertiveness Skills course but right from day one, there was an air of calm and trust amongst the small group I was in. Mark really got us to look at our lives (work and personal) and identify areas that we could improve on to gain the most out of life. His tips and techniques are amazing, he can extract information and identify areas which need to be worked on so easily. He's an expert. I really took on board any suggestions he had for me and with a little work from me, I have already noticed more positives changes in my life. I highly recommend this course to anyone thinking of doing it and would confidently say that everyone in that room with me for the two day course gained a huge amount from it. ’
Client Services Officer ,