The journey to digital maturity, through digital transformation

By Louise O’Conor, Partner at Digital Transformation consulting firm, Beta Digital. How many times a day do you pick up your phone to research, buy, book, compare or just browse for something? Your search presents endless pages of possible results of which you rarely scroll past the second page – that’s how impatient we’ve become... View Article

6 trends shaping the future of talent management

By Gerry Prizeman, trainer, lecturer and Executive Coach specialising in leadership. Talent management should be dynamic, impacted as it is by changes in the nature of work, the work environment and the needs of both employers and employees. For organisations to attract, engage and retain highly skilled individuals, they will have to provide a more... View Article

Instagram: Time to make your business part of the conversation

By Felicity McCarthy, digital marketing trainer & consultant. The world of Social Media is rapidly changing. As we reflect on how much has changed in the last few years, it’s fair to say that Instagram has been the top performer in this space, showing the fastest and most consistent growth in the last 3 years.... View Article

Why Companies Should Add Class to Their Diversity Policy

By Paula Lonergan, organisational development consultant specialising in workplace wellbeing and resilience. Irish workplaces are more culturally diverse than ever before. Ireland is currently the European home to over one thousand international companies and with the number of international students at Irish universities having more than doubled since 2010, workplaces are set to become increasingly... View Article

5 Steps to Building Your Personal Leadership Brand

By Karen Morton, speaker and trainer on Personal Branding. Do you know what your reputation is? Do you know what the reply to the frequently asked question ‘Do you know this person? What’s he/she like?’ is? As humans we have an innate desire to know the answer to this question. But do we take action... View Article

Linking customer satisfaction and lifetime value to business success

By Michael Bosonnet, strategic planning and data analytics consultant In the 18th century, Josiah Wedgwood made a promise to customers; “satisfaction, or your money back”. He is credited with pioneering many of the tactics used in marketing today. With new marketing metrics including NPS and customer retention rates coming to the fore there is increasing... View Article

The role of L&D in strategic business growth

By Barbara Lynch, experienced trainer, facilitator and coach. The Financial Times published an article in 2014 ‘Be ready to reinvent yourself at any time’. In the article they stated “A job for life is as outdated as a fax machine, so employees have to be ready to dust off their CVs at any stage of... View Article

Why mastering professional writing skills is essential for the insurance sector

By Fiona Ashe, consultant and trainer in business writing, film-making, content creation and digital marketing. “Billions of dollars in lost productivity every year can be traced to employees who are not capable of writing clearly and concisely with a focused message for their intended audience.” –Joann Killeen, President, Killeen Furtney Group writing in the Los... View Article

Battling burnout; five simple steps to lighten the load

By Deirdre Curran, learning and development specialist and Chartered Organisational Psychologist. Workplace burnout is on the increase. Recent research carried out by the Economic and Social Research Institute revealed that the number of Irish workers experiencing stress doubled between 2010 and 2015. The World Health Organisation defines burnout as a “syndrome conceptualized as resulting from... View Article

How to future proof your leadership skills

By Claire Flannery, qualified Business Psychologist & Executive, Business & Personal Coach Type ‘future of work’ into Google and it’s easy to get overwhelmed with the volume of research publications, surveys and articles on what it is and how to survive! We are in the midst of the biggest disruption since the Industrial Revolution with... View Article

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