By Karen Morton, speaker and trainer on Personal Branding. Do you know what your reputation is? Do you know what the reply to the frequently asked question ‘Do you know this person? What’s he/she like?’ is? As humans we have an innate desire to know the answer to this question. But do we take action... View Article
By Michael Bosonnet, strategic planning and data analytics consultant In the 18th century, Josiah Wedgwood made a promise to customers; “satisfaction, or your money back”. He is credited with pioneering many of the tactics used in marketing today. With new marketing metrics including NPS and customer retention rates coming to the fore there is increasing... View Article
By Barbara Lynch, experienced trainer, facilitator and coach. The Financial Times published an article in 2014 ‘Be ready to reinvent yourself at any time’. In the article they stated “A job for life is as outdated as a fax machine, so employees have to be ready to dust off their CVs at any stage of... View Article
By Fiona Ashe, consultant and trainer in business writing, film-making, content creation and digital marketing. “Billions of dollars in lost productivity every year can be traced to employees who are not capable of writing clearly and concisely with a focused message for their intended audience.” –Joann Killeen, President, Killeen Furtney Group writing in the Los... View Article
By Deirdre Curran, learning and development specialist and Chartered Organisational Psychologist. Workplace burnout is on the increase. Recent research carried out by the Economic and Social Research Institute revealed that the number of Irish workers experiencing stress doubled between 2010 and 2015. The World Health Organisation defines burnout as a “syndrome conceptualized as resulting from... View Article
By Claire Flannery, qualified Business Psychologist & Executive, Business & Personal Coach Type ‘future of work’ into Google and it’s easy to get overwhelmed with the volume of research publications, surveys and articles on what it is and how to survive! We are in the midst of the biggest disruption since the Industrial Revolution with... View Article
By David W. Duffy, Ireland’s leading published author on Corporate Governance and Founder of The Governance Company The Governance Company is a Dublin based Enterprise Ireland backed EdTech start-up. Together with our partners, the global search company Odgers Berndtson, we recently conducted a survey of more than 200 non-executive directors in Ireland and overseas to... View Article
By Rob Farrell, Lecturer, Trainer and Conference Speaker With widespread customer adoption of social networking sites, many organisations have established a presence on Facebook, Instagram, Twitter, LinkedIn, Snapchat and others to communicate with their customers. As a result, social channels are becoming a preferred alternative to email for many customers to reach out but what... View Article
By Mark Hayes, Accredited Coach & Certified Trainer “Culture eats strategy for breakfast” observed Peter Drucker many moons ago. Fast forward several decades and organisational culture is still considered by many as an afterthought. At best, it is something ‘touchy-feely’ delegated to the guys and gals over at HR. At worst, it is likely to be... View Article
By Brian Crooke; wellness consultant, speaker and trainer. The landscape of workplace wellness has changed significantly in Ireland in recent years. The idea that wellness in the workplace consists of bean bags, table tennis and a yoga class here and there is still the opinion of some however this view is dying out as we... View Article
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