Communicating with Confidence

1 Day, In-Classroom | 2 Mornings, Live, Interactive, Online 

€450 per person Booking

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Communicating with Confidence

Duration: 1 day

Level: Certificate of Completion

  • Dublin
  • 1 day
  • Fri 9 Dec 2022 | 09:30 - 16:30

Communication is key

You know that there are times when you need to communicate clearly and effectively so you can assert yourself positively, proactively and professionally. But how do you take your first steps? This programme is led by an expert trainer who will support and guide you as you find your real voice.

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Communicating with Confidence

About the course

Our Communicating with Confidence course will give you the tools and techniques needed to assert yourself when you find yourself involved in challenging interactions or communications.

This programme is designed for people who need to communicate confidently and with authority while remaining calm under pressure in both professional and personal situations. You will learn to identify types of behaviour, strengthen your own position when faced with difficult conversations or situations, and establish boundaries.

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Communicating with Confidence skills from Irish Times Training

Find and Close Your Skills Gap

Get exactly what your team needs with a tailor-made Communicating with Confidence course. Co-created with you to help tackle your team's unique goals and challenges. 

Request a callback to find out more about our tailor-made service and to discuss co-creating training solutions for your organisation.

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Course content

Communication skills from Irish Times Training

Course content

  • Aggressive | Passive | Assertive behaviour 
  • Elements & Rules of behavioural types
  • Avoidance and tolerance
  • Your personal rights
  • Deciding what you want
  • Changing perspective
  • Giving feedback
  • Having difficult conversations
  • Setting boundaries
  • Positive affirmations

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Who should attend

This course is suitable for newly appointed managers or existing managers who want to further their skills development and communication skills.

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A Certificate of Attendance can be supplied in soft-copy on request

Frequently Asked Questions

What does Live, Online training entail?

We use Zoom to run our live, interactive online sessions, and each class is secured with password access so only the registered participants can join. We ask you to keep your camera on if at all possible. You can join through any browser, or download and instal the free Zoom app from

And if the course takes place in-person in the classroom? 

In-classroom courses are paperless, so printed course notes will not be distributed to learners. Where possible we will share soft copies of notes with you ahead of the course session. However, you are welcome to use your laptop or tablet throughout the course and print notes that are shared with you by the trainer.


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Want to know if it's the right course for you?

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Download brochure

Download a PDF of the course brochure.

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Irish Times Training contact us

Let's Talk!

Contact us to find out more about any of our courses and what we can do for you.

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