A positive cash flow is vital for any business. The overall aim of this 1 day Debt Collection & Credit Control course is to expose participants to a systematic framework and to underpin the personal skills set required for the efficient and effective collection of outstanding accounts while maintaining excellent customer relations. Case studies and role-plays will form an important part of this course.
Individuals who are responsible for collecting outstanding accounts on behalf of a business or organisation and who want to improve their confidence and effectiveness in this role.
(incl. course materials & refreshments)
21-Oct-2019 / 21-Oct-2019
The Irish Times Building,
24 - 28 Tara Street,
This course is also offered on a tailored in company basis