Please note that for the remainder of dates in 2020, this course will be delivered virtually. Please see here for course dates and booking information in regards to this virtual training.
The two-day Executive Assistant/ PA workshop is highly participative with emphasis on role play, case studies and tutor led discussion. You will discuss the role and its responsibilities with peers and develop tools and techniques to make you more efficient & effective in your role.
Experienced Executive Assistants and PAs whose technical skills are secure but who wish to develop other business skills such as time management and assertiveness.
"Enjoyable - excellent delivery - class interaction - hugely beneficial."
"Trainer was interesting and engaging, giving a lot of examples from everyday work situations."
"This has been fantastic for me! Peer learning, communication, delegation, effectiveness and constructively saying no. I couldn't have asked for more out of the course."
“Brilliant course. Brought me out of my comfort zone, which I needed. I learned loads, things that I never thought I needed to know. Learned a lot about myself and my work style.”
The Irish Times Building,
24 - 28 Tara Street,
This course is also offered on a tailored in company basis
‘I didn't really know what to expect from the Assertiveness Skills course but right from day one, there was an air of calm and trust amongst the small group I was in. Mark really got us to look at our lives (work and personal) and identify areas that we could improve on to gain the most out of life. His tips and techniques are amazing, he can extract information and identify areas which need to be worked on so easily. He's an expert. I really took on board any suggestions he had for me and with a little work from me, I have already noticed more positives changes in my life. I highly recommend this course to anyone thinking of doing it and would confidently say that everyone in that room with me for the two day course gained a huge amount from it. ’
Client Services Officer ,