Please note that whilst we are working towards the scheduled course dates, we are also following the government guidelines around the Covid-19 pandemic. If you have booked on to a course and we then need to cancel or rearrange, we will communicate this with you and work to find an alternative. We do hope to see you in our training rooms soon!
If you would like to register your interest for an upcoming course or discuss a virtual solution for your team, please click here to register your interest.
Gaining influence and exercising persuasion are core skills that are essential for success in any professional environment. This course will guide you on how to achieve your desired outcomes while maintaining good relationships and increase your confidence in influencing and persuading. You will also learn about personality types, structuring your communication and persuasive techniques.
This course is designed for those who need to get the willing support and collaboration of others in order to get things done.
“Well structured and excellent presentation, loved the practicality.”
“Very helpful tips and advice, great questionnaires and role play exercises – very thought provoking.”
“Solidifying existing knowledge and gained new insights – made for a very useful day.”
‘I didn't really know what to expect from the Assertiveness Skills course but right from day one, there was an air of calm and trust amongst the small group I was in. Mark really got us to look at our lives (work and personal) and identify areas that we could improve on to gain the most out of life. His tips and techniques are amazing, he can extract information and identify areas which need to be worked on so easily. He's an expert. I really took on board any suggestions he had for me and with a little work from me, I have already noticed more positives changes in my life. I highly recommend this course to anyone thinking of doing it and would confidently say that everyone in that room with me for the two day course gained a huge amount from it. ’
Client Services Officer ,