Please note that for the remainder of dates in 2020, this course will be delivered virtually. Please see here for course dates and more information in regards to this virtual training.

Gaining influence and exercising persuasion are core skills that are essential for success in any professional environment. This course will guide you on how to achieve your desired outcomes while maintaining good relationships and increase your confidence in influencing and persuading. You will also learn about personality types, structuring your communication and persuasive techniques.

Who Should Attend?

This course is designed for those who need to get the willing support and collaboration of others in order to get things done.

Course Overview

• Understanding the power of influence and persuasion.
• Gaining and retaining influence
• Developing a personal network of influence
• Persuasive behavioural and communication techniques
• Structuring your communication
• Making your case
• Overcoming objections
• Dealing with conflict
• Securing agreement

Key Outcomes

• Be more confident, influential and persuasive at work
• Develop your professional network and extend your range of influence
• Understand the techniques of persuasion and use them to deal with a range of people and personalities
• Project a more professional image

What Past Participants Say...

“Well structured and excellent presentation, loved the practicality.”

“Very helpful tips and advice, great questionnaires and role play exercises – very thought provoking.”

“Solidifying existing knowledge and gained new insights – made for a very useful day.”