Please note that for the remainder of dates in 2020, this course will be delivered virtually. Please see here for course dates and more information in regards to this virtual training.
Gaining influence and exercising persuasion are core skills that are essential for success in any professional environment. This course will guide you on how to achieve your desired outcomes while maintaining good relationships and increase your confidence in influencing and persuading. You will also learn about personality types, structuring your communication and persuasive techniques.
This course is designed for those who need to get the willing support and collaboration of others in order to get things done.
“Well structured and excellent presentation, loved the practicality.”
“Very helpful tips and advice, great questionnaires and role play exercises – very thought provoking.”
“Solidifying existing knowledge and gained new insights – made for a very useful day.”
The Irish Times Building,
24 - 28 Tara Street,
This course is also offered on a tailored in company basis
‘I didn't really know what to expect from the Assertiveness Skills course but right from day one, there was an air of calm and trust amongst the small group I was in. Mark really got us to look at our lives (work and personal) and identify areas that we could improve on to gain the most out of life. His tips and techniques are amazing, he can extract information and identify areas which need to be worked on so easily. He's an expert. I really took on board any suggestions he had for me and with a little work from me, I have already noticed more positives changes in my life. I highly recommend this course to anyone thinking of doing it and would confidently say that everyone in that room with me for the two day course gained a huge amount from it. ’
Client Services Officer ,