This course is designed to remove the hassle & uncertainty factors from the minute taking process by applying simple & effective principles to the process to maintain accurate, succinct, objective and business-like records.

Through expert tuition & practical exercises you will learn how to record minutes with greater efficiency as well as how to structure, draft & edit your minutes.

Who Should Attend?

Anyone who is responsible for recording minutes and/or preparing meeting agendas and who wants to be more effective in their role.

Course Overview

• Understanding Your Role: Before, During & After
• Drafting and Agreeing Agenda Items and Order of Business
• Issuing the Meeting Notice
• Assessing Meeting Requirements, Asserting Your Role and Managing Expectations
• Listening Skills for the Meeting Environment
• Getting Clarification from the Chair
• Selecting Relevant Information & Constructing Key Points
• Taking & Structuring Effective Meeting Notes
• From Meeting Notes to Draft Minutes
• Structuring, Drafting, Editing & Distributing Your Minutes

Where possible, participants should bring a sample of minutes they have produced or of the type of minutes they will be expected to produce.

Learning Outcomes

• Prepare and agree agendas with greater purpose
• Clarify the minute taking requirements of each meeting
• Navigate the minute taking process more confidently
• Develop the full potential of your role

What Past Participants Say...

“Very engaging, informative, knowledgeable trainer.”

“The course description is an understatement. This was a fabulous overview of meetings and communications.”

“Really interactive, loads of exercises to test knowledge, lots of opportunities to ask questions.”

“Very well presented and engaging. Practical tips which I will be able to use both in and out of meetings.”

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