Virtual Business Writing Skills

Effective and ineffective communication are both seen to have major impacts on an organisation and its performance and good writing skills are integral to effective internal and external communications.

But, how effective are your written forms of communication?

The aim of this virtually delivered course is to develop your business writing skills and enable you to communicate more effectively with your reader and to project a more positive and professional image for yourself and your organisation. As a practical, interactive programme, it will combine expert theory with active learning in the form of practical exercises and discussions.

Who should attend?

Anyone wishing to improve their business writing skills and particularly those who are required to write reports and proposals and letters as part of their role.

Course Overview

  • How to tailor your writing to form a connection with clients
  • Using active construction for maximum impact
  • Clarifying the purpose of your writing
  • How to write persuasively
  • How to assess relevance in your source material
  • How to write concisely and with clarity
  • The proofreading process
  • Professionally business writing through emails and letters
  • The process  and structure of writing a report
  • How to write an executive summary
  • How to prompt action by writing SMART recommendations
  • How to use visuals in reports and documents
  • Ensuring correct spelling and grammar

Key Outcomes

  • Identify the key features of effective business writing
  • Plan reader-friendly writing in a more focused manner
  • Make key decisions earlier in the writing process
  • Explain the structures underlying emails, short documents ad reports
  • Write with greater confidence to target readers
  • Present information in a reader-friendly style


Monday 7th September, 9.30am - 12.30pm - Part 1

Tuesday 8th September, 9.30am - 12.30pm - Part 2

Monday 16th November, 9.30am - 12.30pm - Part 1

Tuesday 17th November, 9.30am - 12.30pm - Part 2

What Past Participants Say...

“Really enjoyed the course and found it extremely helpful and interactive."

"I gained great insight into professional business writing and learned so much in such a short space of time."

"I learned a lot and feel that this will really benefit me in the future. All really applicable to the workplace.”

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